Shipping policy

Processing Time

Each Cedar & Stone candle is crafted with care. Orders are processed within 5 business days. During peak seasons or promotions, processing may take slightly longer.

You'll receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Options

Shipping rates are calculated at checkout based on your location and selected delivery speed. We offer standard and expedited options.

Free Shipping

Enjoy free standard shipping on orders over $149.

Carriers

We ship via USPS, UPS, and FedEx. The carrier is selected based on your location and package requirements.

P.O. Boxes

Yes, we ship to P.O. Boxes via USPS.

Shipping Destinations

Currently, we only ship within the United States. We do not offer international shipping at this time.

Order Tracking

Once your order ships, you'll receive an email with tracking information. Please allow 24-48 hours for tracking to update.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us within 7 days of the expected delivery date. We'll work with you to resolve the issue.

 

Shipping Address Changes
If you need to change the shipping address for an order, email hello@cedarandstonegoods.com as soon as possible and include your order number and the correct address. We can update the address only while the order is unfulfilled and before a shipping label is purchased. Once a shipping label has been purchased or the order has been handed to the carrier, we cannot change the address. For security, we may ask you to confirm order details before making a change.