Shipping policy
Processing Time
Each Cedar & Stone candle is crafted with care. Orders are processed within 5 business days. During peak seasons or promotions, processing may take slightly longer.
You'll receive a shipping confirmation email with tracking information once your order is on its way.
Shipping Options
Shipping rates are calculated at checkout based on your location and selected delivery speed. We offer standard and expedited options.
Free Shipping
Enjoy free standard shipping on orders over $149.
Carriers
We ship via USPS, UPS, and FedEx. The carrier is selected based on your location and package requirements.
P.O. Boxes
Yes, we ship to P.O. Boxes via USPS.
Shipping Destinations
Currently, we only ship within the United States. We do not offer international shipping at this time.
Order Tracking
Once your order ships, you'll receive an email with tracking information. Please allow 24-48 hours for tracking to update.
Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us within 7 days of the expected delivery date. We'll work with you to resolve the issue.